myeixing Privacy Policy
Last Updated:2025.5.6
myeixing is an Amazon Storefront operated by Shenzhen Yixiang Network Technology Co., Ltd, a company specializing in data-driven e-commerce solutions and premium home products. With a professional operations team and advanced technical R&D capabilities, we have developed proprietary systems including:
Data Analytics Platforms (for sales optimization)
Product Management Systems (for inventory and listing quality)
Customer Service Analytics Tools (for enhanced support)
FBA Inventory
All systems are designed to comply strictly with Amazon’s data policies while improving your using experience.
- Data Collection
- To provide our services, enhance functionality, and maintain account security, myeixing collects necessary information when you register for or use our platform. During account creation and login, we gather your email address, mobile number, account password, and optional business details including your name and country of operation.
- For order processing and fulfillment through Amazon integration, we securely access your store identifiers, product details including ASINs and SKUs, shipping addresses with recipient contact information, and complete order timelines covering purchase dates and shipping deadlines. Our logistics features automatically retrieve carrier tracking numbers and real-time shipment status updates, including any required customs documentation when shipping internationally.
To optimize service performance and security, our systems collect technical data including IP addresses for verification purposes, session activity logs to understand usage patterns, and basic device information about browsers and operating systems.
2. Use of Customer Information
The data we collect in the course of providing our services may be used in the following ways:
- To deliver and maintain our services, we process and store certain information related to your use of our platform. This enables us to ensure smooth operations, optimize performance, and continuously improve service reliability.
- We may use your contact details to communicate important updates, such as order status changes, service announcements, or promotional offers. These notifications may be sent via email or mobile notifications, and you retain the right to opt out at any time.
- Your information helps us develop new features and enhance existing services by analyzing usage patterns and customer needs. We may also invite you to participate in product surveys or market research initiatives to better understand your preferences and tailor our offerings accordingly.
- In compliance with legal obligations, we may disclose information when required by judicial, administrative, or law enforcement authorities in accordance with applicable laws and regulations. All such disclosures strictly adhere to our commitments under relevant legal frameworks and platform policies.
Every use of your data is governed by our commitment to service improvement and legal compliance, while respecting your privacy preferences and rights.
3. Data Storage and Protection
- Your personal information is securely stored on Cloud servers. We retain collected information only for the minimum period necessary to fulfill the purposes outlined in this Privacy Policy, after which it is either permanently deleted or anonymized. Retention periods are determined based on multiple factors, including the nature of our services, your engagement with our platform, legal obligations, and operational requirements. Should you request account deletion, we will promptly process the termination and permanently erase all associated personal data upon verification. In the event of service discontinuation, we will notify affected users through direct communication or public announcement, followed by complete data erasure.
- To safeguard your information, we implement industry-standard security protocols designed to prevent unauthorized access, disclosure, alteration, or destruction. Our protective measures include advanced encryption for data confidentiality, robust firewalls against cyber threats, and strict access controls limited to authorized personnel. Regular security training ensures staff compliance with privacy best practices, while secure transmission protocols protect data during transfer. We continuously evaluate and enhance our technical and organizational safeguards to maintain the highest level of data protection across all operations.
While we implement robust measures to safeguard your personal information, please be aware that no system—whether digital or physical—can guarantee absolute security. Your myeixing account requires both a username and password for access. We strongly advise you to treat these credentials with utmost confidentiality and never share them with any third party.
4. Information Sharing & Deletion
myeixing maintains strict confidentiality of your personal information, except in these specific circumstances:
- We may share data with trusted service providers essential to our operations, including logistics partners, payment processors, cloud storage providers, and marketing platforms. These third parties assist in delivering, optimizing, and promoting our services while bound by strict confidentiality agreements.
- Disclosure may also occur when legally compelled—such as in response to valid court orders, subpoenas, or government investigations—or when necessary to protect our legal rights, enforce user agreements, or prevent harm.
You may request data deletion by contacting us if:
- Your information was processed unlawfully
- Collection occurred without proper consent
- We violated our contractual obligations
- You terminate service or close your account
- We discontinue relevant products/services
Upon approving deletion requests, we will notify any third parties with access to your data to ensure parallel erasure, unless prohibited by law or where you’ve granted separate authorization.
5. Policy Updates
We may periodically update this Privacy Policy to reflect changes in our data practices. Any modifications will be posted on this platform with an updated revision date at the top of the document. We encourage you to review this policy regularly to stay informed about how we collect, use, and protect your information.
6. Contact Information
For any questions regarding this Privacy Policy or our data handling practices, please contact our privacy team at:
Email: support@myeixing.com