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Customer service

We have an advanced email management system that allows users to receive, edit, and send emails within the platform.
Allows users to set up automatic replies, filter spam emails, and more. This eliminates the need for users to switch between various platforms for email communication, which increases efficiency.
Provides powerful search capabilities for users to easily locate specific emails. By providing the contact details of the clients, and being able to track all requests and inquiries sent by the clients via email.

Choose from any of the six languages, with over 200 system email templates available, such as order confirmation, delivery notification, customer inquiry answer, etc., can customize and edit email templates according to actual needs.
When a customer places an order or makes a request, the system can automatically send them a confirmation email or a reply email.

Capable of intelligently recognizing and categorizing emails, such as order emails, customer inquiry emails, and promotion emails.
Provide data report analysis on email delivery success rate, response rate, open rate, and the impact of emails on sales.
For buyers with different repurchase numbers and average order values, perform one-click grouping, differentiate email marketing, and improve repurchase rate.